"My son was rushed to the ER with a brain injury. We endured 86 days in a major trauma hospital with a team of seven doctors. They would come in and speak with what was like a foreign language to me. I was exhausted and beyond worried trying to make sense of what they were all talking about. Ruth explained every single question asked in a way that I understood. I can't explain what it meant to have her in my corner. No question was silly to her and nothing was too hard for her to explain. I was never left waiting for answers because she always replied. It is very important in times like this to have someone who can explain procedures and not worry because I don't understand the medical terms and situations. She was truly an angel to me in one of the worst situations of my life. I will forever be grateful for her."